Conversations for Creating Star Performers: Go Beyond the Performance Review to Inspire Excellence Every Day Shawn Kent Hayashi E-Book (epub) 12.12.2011

Conversations for Change: 12 Ways to Say it Right When It Matters Most Shawn Kent Hayashi E-Book (epub) 13.09.2010

Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action Shawn Kent Hayashi E-Book (epub) 26.03.2013