UML for Developing Knowledge Management Systems provides knowledge engineers the framework in which to identify types of knowledge and where this knowledge exists in an organization. It also shows ways in which to use a standard recognized notation to capture, or model, knowledge to be used in a knowledge management system (KMS). This volume

Introduction. Knowledge management. Declarative knowledge. Procedural knowledge. Tacit knowledge. Explicit knowledge. Process knowledge and concept knowledge. Case-based reasoning. Knowledge modeling. UML - an introduction. Knowledge modeling with UML. Defining a knowledge acquisition framework. Business case: Department of motor vehicles reporting system. Applying your knowledge framework. Summary.