A construction project is a major undertaking, involving many stakeholders, plans, supplies, and personnel. Quality management at every stage, from initial bid to completion and warranty work, is crucial for staying under budget, on schedule, and in spec. The all-new 2025 ASQ Certified Construction Quality Manager (CCQM) Body of Knowledge (BoK) is a guide to the entire process, with detailed explanations of each element of a construction project. It is ideal for candidates preparing for the CCQM examination and serves as a handy reference for seasoned professionals as well. This handbook ensures a CCQM will: . Understand each section of the 2025 CCMQ BoK, ordered by topic . Recognize the phases of a construction project: pre-contract, planning, design, procurement, construction, turnover and closeout, and maintenance . Gain general quality manager skills: team building, working through change, and understanding cost of quality, customer satisfaction, and other quality management tools . Be able to reference industry terms in the included glossary and complete index

Govind Ramu, CMQ/OE, CCQM, CQE, CSSBB, CQA, CSQE, CSQP, and CRE, is a LEAD Distinguished Scholar from the Stanford Graduate School of Business and a Mechanical Engineer from Bangalore University, India. He has over 30 years of international quality management experience from various industry sectors, including construction. He is an associate member of the International Academy for Quality (IAQ). He was the convener for the ISO technical committee for ISO 10014. Ramu is an ASQ Fellow, recipient of the ASQ Crosby Medal, ASQ LA Simon Collier Quality Award, ISO Excellence Award, and DCD Distinguished Service Award, and holds eight ASQ certifications. He has written multiple books, has contributed to standards, and is the Chair of Body of Knowledge for the ASQ CCQM.