How can we make health care processes safer and more consistent? How do we improve care outcomes for patients? With a range of coaching tips, activities, scenarios and reflective exercises, this book enables you to translate current research on patient safety in to everyday good practice, by increasing understanding of the key concepts and helping you to develop strategies to minimise the risk of patient harm. It focusses on Human Factors to support understanding of the relationship between human behaviour and fallibility, and the design of systems and processes, environments, tools, tasks and technology to improve patient safety. It also reflects the WHO Patient Safety Curriculum. Patient Safety is an essential text for all healthcare professionals.

Heather Gluyas is Lecturer in the School of Health Professions at Murdoch University, Australia, and Adjunct Professor in the School of Nursing and Midwifery at University of Notre Dame, Australia.

1. What do We Mean Patient Safety?
2. Engaging Patients in the Safety Agenda
3. Healthcare Acquired Infections
4. Medication Errors
5. Teamwork and Patient Safety
6. Managing Risk Learning From Errors
7. Situation Awareness
8. Where to from here?