Written by one of the world's leading authorities on the public use of museums, The Value of Museums: Enhancing Societal Well-Being provides a timely and compelling way for museum professionals to better understand and explain the benefits created by museum experiences. The key insight this book advances is that museum experiences successfully support a major driver of human behavior - the desire for enhanced well-being. Knowingly or not, the business of museums has always been to support and enhance the public's personal, intellectual, social and physical well-being. Over the years, museums have excelled at this task, as evidenced by the almost indelible memories museum experiences engender. People report that museum experiences make them feel better about themselves, more informed, happier, healthier and more enriched; all outcomes directly related to enhanced well-being. Historically, benefits such as enhanced well-being were seen as vague and intangible, but Falk shows that enhanced well-being, when properly conceptualized, can not only be defined and measured, but also can be monetized.

However, as many in the museum world are painfully aware, what worked yesterday for museums may not work in the future as recessions and pandemics rapidly alter the landscape. Although insights about past experiences are interesting, what is needed now is a roadmap for the future. Fortunately for museums, the public's need for enhanced well-being will not be disappearing any time soon; enhanced well-being is now, and will always be, a fundamental and on-going human need. What has and will change, though, is how people choose to satisfy their well-being-related needs. The Value of Museums provides tangible suggestions for how museum professionals can build on their legacy of success at supporting the public's well-being, adapting to changing times, and remaining relevant and sustainable in the future.

John H. Falk is executive director of the Institute for Learning Innovation and Sea Grant Professor Emeritus of Free-Choice Learning at Oregon State University. He is known internationally for his work in the area of free-choice learning; the learning that occurs while visiting museums, science centers, zoos, aquariums, parks, watching educational television or surfing the internet for information. His recent research has focused on studying the long-term impacts of free-choice learning institutions; understanding why people utilize free-choice learning settings during their leisure time and helping cultural institutions of all kinds re-think their future positioning and business models in the 21^st century. Dr. Falk has authored over two hundred scholarly articles and chapters and has published more than a dozen books in this and related areas.

Preface

Part I. Value Revealed

Chapter 1. We Have a Problem

Chapter 2. Why People Value Museum Experiences

Chapter 3. Well-Being

Part II. Value Achieved

Chapter 4. Personal Well-Being

Chapter 5. Intellectual Well-Being

Chapter 6. Social Well-Being

Chapter 7. Physical Well-Being

Part III. Value Applied

Chapter 8. Measuring Value

Chapter 9. Creating Future Value

Appendix Principles for Designing Better Museum Experiences

References

About the Author

Index