Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable. - Gives solid advice for creating roles, work products, and processes - Instucts on how to organize and structure the parts of a process - Gives examples of documents you should use to define a set of processes

John Long is a process architect and BPM consultant. He has over 30 years of experience in the software, energy, banking, government, telecommunications, and crop science industries. He was the process architect for the IBM Tivoli Unified Process and participated in the eTOM interfaces with ITIL. John is the author of ITIL 2011 At a Glance (Springer).

Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable.

• Gives solid advice for creating roles, work products, and processes
• Instucts on how to organize and structure the parts of a process
• Gives examples of documents you should use to define a set of processes

1. Introduction
2. Eight of the Biggest Process Modeling Problems
3. Selecting a Notation
4. Process Modeling Goals
5. Defining Processes and Process Elements
6. Process Structure
7. How to Fix a Bad Workflow
8. Naming Conventions
9. Identifier Conventions
10. Workflow Connections and Relationships
11. Roles
12. Useful Process Documents
13. Tools
14. Conclusion: Which Style Elements are Right for Your Team?
15. Appendix: Using Process Standards
16. Author's Information