Today's library and information service managers need to be multi-skilled practitioners, demonstrating knowledge and understanding of multiple professional disciplines while working in operational and strategic managerial and leadership capacities. Managers need support in order to effectively work in such a diversity of professional environments and roles. This book draws on all sectors to support library and information managers in their management and leadership roles.

Practical Tips for Successful Library Management takes management theory and practice and places it within a library and information context so that readers can see how it can be applied in their own roles.

The book covers tips on broad themes such as:

• leadership and people management
• customer services and collections
• finance and budget management
• quality assurance
• stakeholder engagement.

You will find practical tips and implementation advice on topics including:

• personal wellbeing and professional engagement
• inclusive recruitment, developing and retaining staff
• managing online environments and teams
• space planning and sustainable design
• marketing and communications
• diversifying and decolonising collections
• advocacy, negotiation and influencing.

Part of the popular Practical Tips for Library and Information Professionals series, this essential book offers innovative tips and tried-and-tested best practice to enable library and information professionals to be excellent and effective managers.

Leo Appleton is the Director of Library Services at Goldsmiths, University of London . He has worked in a number of other universities and FE colleges where he has managed a multitude of services including libraries, IT Support, student administration and e-learning development. Leo editor of the CILIP MmIT Journal and is associate editor of both the New Review of Academic Librarianship and of the UKSG publication eNews.

1. Leadership and self awareness 2. Organisational awareness 3. Project management 4. Strategic and business planning 5. Staying in touch with sector developments and innovations 6. Time management 7. Budget and people management 8. Team working 9. Quality assurance 10. Liaison and communication 11. Evaluation and responsiveness 12. Career planning and work-life balance