Have you ever noticed that great CEOs, managers and other people in charge always seem to know exactly what to say in every situation? Author Pamela Straker, with more than 25 years experience as a mental health and management professional, has. And in Let Me Stop You Right There, she outlines various common scenarios for effective communication with office archetypes: "by-any-means-necessary" overachievers, gossips, office invaders, negativity-mongering complainers, and many more. Chapter-by-chapter, Straker addresses effective means of communication in the workplace with great humor and insight. Each chapter outlines a scenario, proposes the response, or "line," to bring the discussion to its logical conclusion, and provides an explanation of why these lines work. Whether a CEO, manager, or supervisor, Let Me Stop You Right There is sure to become an indispensable addition to your business library.

Dr. Pamela Straker, a licensed psychologist and certified school psychologist, has more than 25 years experience as a mental health and management professional. She has served on numerous boards, has appeared on numerous television and radio programs, and has been a member of the International Coaching. In 2006 she received the Brooklyn Borough Presidents Dr. Susan Smith McKinney Humanatarian Award. Dr. Straker holds masters and doctoral degrees in School-Community Psychology from Hofstra University and achieved alumna status at Columbia Universitys Executive Level Institute for Not-for-Profit Management. She earned a bachelors degree in Psychology from the University of Rochester. Currently Dr. Straker lives in Brooklyn where she works as a consultant to the Psychology Department of Yale University, the Office of Special Programs for the City University of New York, and provides evaluation and psychotherapeutic services to applicants for Metropolitan Transit Authority special transportation and nursing homes.