A Guide to Leadership and Management in Higher Education shares an innovative approach to supervision, leadership, and management in the higher education workplace. Drawing from humanism and positive psychology, Fitch and Van Brunt weave together a compelling narrative for managing employees across generational differences. This book shares key leadership lessons and advice on how to inspire creativity, increase efficiency, and tap into the talents of your diverse, multi-generational staff. This guide offers practical and detailed advice on establishing new relationships, setting expectations, encouraging accountability, addressing conflict, and supervising difficult staff. Focusing on how to build and strengthen connections through genuineness and empathic caring, this book provides important guidance for today's college and university leaders.

Poppy Fitch is the Associate Vice President of Student Affairs at Ashford University, USA.

Brian Van Brunt is a Vice President at the NCHERM Group, USA.

Preface

Part I: A New Way of Thinking

1. Relationships Matter
2. Exploring Generational Diversity: Surrender the Cliché
3. Leadership versus Management
4. Three Theories: Taking a Page from Psychology to Manage Across Generations
5. Know Thyself (and Thy Staff)
6. Teambuilding and Professional Development: Investing in the Future

Part II: Putting it into Practice

7. Establishing the Supervisory Relationship
8. Addressing Common Staff Problems
9. Avoiding Common Supervisor Mistakes
10. Three Unexpected Leadership Challenges: Not for the Faint of Heart

Afterword

References